Privacy Policy

Ronak Meswani (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ronakmeswani.com/Rk/ (the "Site"), book a consultation, or engage with our coaching services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information, including personal data, to provide and improve our services to you.

• Personal Information You Provide Directly:
• Contact Information: Name, email address, phone number (collected when you book a consultation, sign up for a newsletter, or contact us).
• Payment Information: Details required to process payments for consultations (e.g., credit card details, billing address). This information is typically processed by secure third-party payment gateways (like Razorpay for INR transactions), and we do not directly store your full payment card details on our servers.
• Consultation Details: Information you share during your 1-on-1 consultation calls, which may include sensitive personal details about your relationships, emotions, and life circumstances. We treat this information with the utmost confidentiality.
• Correspondence: Records of any communications with us (e.g., emails, messages).
• Information Collected Automatically (via Cookies and Tracking Technologies):
• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
• Device Information: Information about the device you use to access our Site (e.g., device model, unique device identifiers).
• Location Information: General geographical location inferred from your IP address.
• Cookies: We use cookies and similar tracking technologies (like Google Analytics, Google Ads, and Google Tag Manager) to track activity on our Site and hold certain information.
  Cookies Explained: Cookies are small data files placed on your device. They help us remember your preferences, understand how you interact with our Site, analyze trends, and serve relevant advertising.
  Third-Party Cookies: Our Site may use cookies from third-party services like Google Ads for advertising and remarketing purposes, and Google Analytics for website analytics. These third parties may collect information about your online activities across different websites.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and deliver our coaching services, including scheduling and conducting your 1-on-1 consultation calls.
• To process your payments for services.
• To communicate with you regarding your bookings, services, updates, and to respond to your inquiries.
• To improve, operate, and maintain our Site and services, including understanding user behavior and optimizing content.
• To personalize your experience on our Site.
• For marketing and promotional purposes, such as sending newsletters or information about new services, if you have opted in to receive such communications. You can opt out at any time.
• To monitor and analyze usage and trends to improve your experience and the functionality of our Site.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We are committed to maintaining your confidentiality and will not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With Service Providers: We share information with trusted third-party vendors and service providers who perform functions on our behalf, such as:
• Payment Processors: For secure payment processing (e.g., Razorpay).
• Website Hosting and Maintenance: To host and maintain our Site.
• Email Marketing Platforms: To send out newsletters and communications (if you have opted in).
• Analytics Providers: (e.g., Google Analytics) to understand website usage.
• Advertising Platforms: (e.g., Google Ads) for targeted advertising and conversion tracking.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• To Protect Our Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access
• Right to Rectification
• Right to Erasure (Right to Be Forgotten)
• Right to Restrict Processing
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Consultation notes and sensitive information are retained for a period consistent with professional coaching ethics and legal obligations.

6. Cookies and Your Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please be aware that removing or rejecting cookies could affect the availability and functionality of our Site.

• Google Ads Opt-Out: You can opt-out of personalized advertising by Google by visiting Google's Ad Settings.
• Google Analytics Opt-Out: You can prevent your data from being used by Google Analytics by installing the Google Analytics opt-out browser add-on.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
By Email: info@ronakmeswani.com